Hair preparation guidelines are REQUIRED for ALL new and frequent clients and is strictly enforced. Failure to adhere to these instructions may result in additional fees, or your appointment being canceled.
To accommodate the demand, requested appointment times are subject to change within reason. You will be notified via email on file in Vagaro, if the appointment time has been moved. All appointments are non transferable and can not be given to someone else. New Client appointments are available during the week and not available on weekends.
Credit Card/ Deposits
All clients are required to enter a credit card to secure a 50% deposit.
We have a 72 hour cancellation policy. If you need to cancel your appointment after this time, your deposit will be nonrefundable. Any changes or cancellations to your appointment, must be done through the Vagaro booking system. Phone call, or text messages will not be accepted as a form of cancellation. If canceling within 72 hours, please notify me via email at email@example.com.
Cancellations within 48 hours, will be charged a cancellation fee of $75 and will be due same day, if appointment is more than 1.5 hours.
NO SHOWS will become ineligible to book in the future.
Consultations are included in all booked services. There is absolutely nothing you can say about it without applying water on your hair.
Your appointment time is your service start time, so plan accordingly. A late fee will be applied in the event you are more than 10 min late. If you are 15 min late or more, we reserve the right to cancel your appointment and the cancellation policy will apply.
Due to the intimate atmosphere, we ask that you do not bring any guests to your appointment. Please make arrangements so you can enjoy your one on one appointment time alone.
We use pictures and videos for promotional and educational materials. Once accepted as a client, you will be given the opportunity to review our Photo and Video Release Consent terms. Clients can choose to agree to the terms, or choose to Opt-out of having their picture or video taken.
Services are provided one on one to children 13 years and up, who do not need to be accompanied by an adult.
All food is prohibited in the salon. Beverages are ok.
We do not offer refunds on services rendered, or fees assessed for violation of our scheduling policy. In the event you are not satisfied with your experience, I ask you to please contact me within 24 hours of your original appointment, to receive a complimentary re-do service (instances may vary). I would like every opportunity to meet and exceed your expectations, as I value you as a guest.
How do I book an appointment with you?
My book opens 30 days at a time on the 15th of every month. All new clients must fill out a consultation form, located on the New Client page. Once your form is reviewed and approved, you may request a New Client appointment during the next booking cycle. You will need to create an online portfolio through Vagaro booking system, prior to requesting an appointment with a credit card on file. We do not accept booking request via phone, or email.
How should I arrive to my appointment
When you arrive, your hair must be 100% clean, dry, fully detangled, free of oils and butters, and styled in a wash and go style. No buns, clips, ponytails or braids. Please refrain from using the detox shampoo within one week of your appointment.
Where are you located
We are located north of I-66 and Sudley Rd in the Parkridge Shopping center in Manassas VA at Sola Salon Studio Suites next to Bath and Body Works.
Open booking cycle dates are sent via e-mail to those subscribed to my mailing list each month. If no dates are available, it means I am currently booked and you will need to wait until the next preceding month to book. My time behind the chair is limited, so I ask that you join my newsletter to be alerted when availability opens.
Is a curly cut right for me
A curly cut is designed for those who wear their curly hair 90-100% of the time. Curly hair is made up of different curl patterns that will read completely different when it is in an altered state. Hair that is frequently straightened with heat, or chemically damaged, will not be compatible with the cutting and styling techniques we use.
I have seen you before, but it was a while ago
If it has been 6 months since your last maintence cut with me, you will need to book under New Client services. Our goal is for you to stay consistent and committed to your hair goals. The only way this is done is by planning to schedule recurring maintenance cuts every quarter.
Why was my consultation form denied
Based on your expectations from what you provided on your questionnaire, it is my honest opinion that we would not make a good fit. If you need a salon referral, I will be happy to provide one via email.
Do you offer other services
Lov Ley curls is a luxury specialty salon that caters to curly hair and is inclusive to wash and go hair services only. We do not do perform big chops on those with dreadlocks, or sister locks. We do not offer barbering services, or natural hair style services such as twist, braids, weaves, blow outs or silk press. We are not accepting new request for color.
We will be accepting New Clients on a limited basis. New Clients will be able to submit a new consultation form for appointments scheduled the following month. We recommend potential new clients familiarize themselves with our policies and sign up for the educational opportunities linked to the site. Sign up for the newsletter for updates on when the book will be open for New Client consultation forms. We thank you for your interest.